Returns & Exchanges Gifts

Gift Returns/Exchanges

To return an unworn, unwashed, undamaged gift with tags attached, use the order number and delivery zip code to start the return here. Select “Start a gift return”, and follow the prompts. Your gift may be eligible for exchange or store credit. 

For assistance locating the order information, please contact us at


Items received for free through a giveaway, sale, special promotion, or other offer are not eligible for return or exchange. For hygiene reasons, we cannot accept any underwear for return or exchange; if there is a fit or quality issue, please contact us at

Questions?  Please contact us at